Publish Date: 22 October 2024 | Last Updated: 29 July 2026
This Cookie Policy explains how DentVita uses cookies and similar technologies on dentvita.com.
It should be read together with our Privacy Policy.
1. Who we are
The website is operated by:
Legal entity: Zum Özel Sağlık Turizmi Ağız ve Diş Sağlığı Sanayi ve Ticaret Limited Şirketi
Clinic name: Özel DentVita Ağız ve Diş Sağlığı Polikliniği
Trading name: DentVita
Address: Güzeloba, Barınaklar Blv. No:176/2, 07230 Muratpaşa/Antalya Türkiye
Telephone and WhatsApp: +90 532 449 92 77
Email: clinic@dentvita.com
Data protection email: privacy@dentvita.com
Registered electronic mail address — KEP: zumozelsaglik@hs01.kep.tr
DentVita is the data controller responsible for personal data collected through cookies and similar technologies used on this website.
2. What are cookies?
Cookies are small text files stored on your computer, telephone, tablet or other device when you visit a website.
Cookies may be used to:
- make a website work properly;
- maintain website security;
- remember your cookie choices;
- understand how visitors use a website;
- measure website and advertising performance.
Some cookies are deleted when you close your browser. Others remain on your device for a defined period or until you delete them.
In this Policy, references to “cookies” also include similar technologies such as pixels, tags and online identifiers.
3. Cookies and technologies we use
We currently use:
- strictly necessary cookies;
- Google Analytics 4;
- Meta Pixel.
Google Analytics 4 and Meta Pixel are not activated until you provide the relevant consent through our cookie-preference panel.
3.1 Strictly necessary cookies
Strictly necessary cookies are required for the basic and secure operation of the website.
They may be used to:
- maintain website security;
- support page navigation and website functions;
- prevent misuse;
- remember whether you accepted or rejected optional cookies;
- store your cookie-category preferences.
These cookies cannot normally be disabled through our cookie-preference panel because the website or preference system may not operate correctly without them.
Strictly necessary cookies are not used for advertising.
Where personal data is processed through these cookies, we rely on the applicable legal grounds under Article 5(2) of the Turkish Personal Data Protection Law No. 6698, known as the KVKK.
3.2 Google Analytics 4
We use Google Analytics 4 to understand how visitors generally use our website and to improve its content and performance.
Google Analytics may process information such as:
- pages visited;
- time and date of visits;
- session and interaction information;
- general traffic source;
- referring website;
- approximate location;
- browser type;
- device type;
- operating system;
- IP address and online identifiers;
- technical and performance information.
Google Analytics is activated only where you accept Analytics Cookies through our cookie-preference panel.
Rejecting analytics cookies does not prevent you from using the main functions of our website.
We do not intentionally send Google Analytics:
- your name;
- telephone number;
- email address;
- form contents;
- WhatsApp messages;
- X-rays;
- clinical photographs;
- diagnoses;
- medical or dental history;
- treatment plans;
- other patient or health records.
3.3 Meta Pixel
We use Meta Pixel to measure and improve advertising campaigns displayed through Facebook and Instagram.
Meta Pixel may process information such as:
- pages visited;
- page addresses;
- date and time of visits;
- advertising and referral information;
- button clicks and predefined website interactions;
- IP address;
- browser and device information;
- cookies and online identifiers.
Meta Pixel may help us:
- understand whether a Facebook or Instagram advertisement resulted in a website visit or enquiry;
- measure advertising performance;
- optimise advertising campaigns;
- create advertising audiences based on website activity;
- limit or manage the delivery of advertisements.
Meta Pixel is activated only where you accept Marketing and Advertising Cookies through our cookie-preference panel.
We do not intentionally send Meta:
- your name;
- telephone number;
- email address;
- enquiry-form contents;
- WhatsApp messages;
- appointment notes;
- X-rays or CBCT scans;
- clinical photographs;
- diagnoses;
- medical or dental history;
- treatment plans;
- other patient or health records.
The names of events sent through Meta Pixel are configured so that they do not disclose a diagnosis, health condition or requested dental treatment.
4. Cookie list
The main cookies that may be used on dentvita.com are listed below.
| Cookie or technology | Provider | Category | Purpose | Maximum duration |
|---|---|---|---|---|
| Cookie-preference record | DentVita / cookie-management provider | Strictly necessary | Records whether optional cookies were accepted or rejected and remembers category choices | Up to 12 months |
| Technical security or session cookies | DentVita / website infrastructure | Strictly necessary | Supports website security, basic functions and session integrity | Session or a limited period determined by the website system |
_ga | Google Analytics | Analytics | Distinguishes website visitors and produces website-use statistics | Up to 2 years |
_ga_<measurement-id> | Google Analytics | Analytics | Maintains session information and measures website use | Up to 2 years |
_fbp | Meta | Marketing and advertising | Identifies browsers for advertising measurement and analytics | Up to 90 days |
_fbc | Meta | Marketing and advertising | Stores Facebook advertising click information where applicable | Up to 90 days |
A cookie may remain for a shorter period if:
- you delete it;
- you withdraw your consent;
- you change your browser settings;
- the provider changes its settings;
- the cookie is no longer required.
The exact name of the cookie-preference or technical cookies may depend on the website and cookie-management software in use.
We periodically review the cookies used on our website and update this table where necessary.
5. Legal grounds
Strictly necessary cookies may be used without explicit consent where their use is necessary for the operation or security of the website or for remembering your privacy choices.
Google Analytics 4 and Meta Pixel are optional technologies.
Personal data collected through these technologies is processed on the basis of your explicit consent under Article 5(1) of the KVKK.
Where consent is required, these technologies remain disabled until you actively select the relevant cookie category.
6. Managing your cookie choices
When you first visit our website, you are shown a cookie-preference panel.
You can use this panel to:
- accept all optional cookies;
- reject all optional cookies;
- accept analytics cookies;
- accept marketing and advertising cookies;
- change your previous choices;
- withdraw consent.
Analytics and marketing choices are presented separately.
You can use the website’s basic functions without accepting Google Analytics or Meta Pixel.
You can change your choices at any time by selecting the Cookie Settings link or icon available on our website.
Withdrawing consent does not affect processing that lawfully took place before the withdrawal. After withdrawal, the relevant optional technologies will no longer be activated on future visits, subject to your browser and device settings.
7. Browser settings
You can also view, delete or block cookies through your internet-browser settings.
These controls are usually available under sections such as:
- Privacy;
- Security;
- Cookies;
- Site Data;
- Tracking Protection.
Blocking all cookies through your browser may prevent some website functions or the cookie-preference system from operating correctly.
Browser settings do not always replace the choices available through our cookie-preference panel.
8. International processing and transfers
Google and Meta are international technology providers. Information collected through Google Analytics 4 and Meta Pixel may be processed or accessed outside Türkiye.
Where personal data is transferred outside Türkiye, the transfer is carried out in accordance with Article 9 of the KVKK and an applicable transfer mechanism or legal condition.
Where the required legal conditions for an international transfer are not met, the relevant optional technology should not be activated.
Further information about our processing and international transfers is available in our Privacy Policy.
9. Third-party services
Google and Meta may also process information as independent data controllers for purposes described in their own privacy and cookie policies.
Their policies explain how they:
- use cookies and similar technologies;
- process online identifiers;
- measure advertising;
- combine information;
- retain information;
- provide privacy and advertising controls.
Visiting DentVita’s Facebook or Instagram pages through an ordinary external link is separate from Meta Pixel operating on our website.
When you leave dentvita.com and visit another website or application, that third party’s privacy and cookie rules apply.
10. Your rights
Under Article 11 of the KVKK, you may have the right to:
- learn whether your personal data is processed;
- request information about the processing;
- learn the purpose of processing;
- learn the recipients to whom your data has been transferred;
- request correction of incomplete or inaccurate data;
- request deletion or destruction where the legal requirements are met;
- request notification of correction or deletion to relevant recipients;
- object to certain results produced solely through automated analysis;
- request compensation where unlawful processing causes damage.
More detailed information about your rights and how to submit a request is available in our Privacy Policy.
11. Updates to this Cookie Policy
We may update this Cookie Policy where:
- the cookies or technologies used on our website change;
- our service providers change;
- our website changes;
- legal requirements change.
The current version applies from the date shown at the top of this page.
12. Contact us
For questions about cookies or the processing of your personal data, contact:
DentVita Data Protection Contact
Özel DentVita Ağız ve Diş Sağlığı Polikliniği
Zum Özel Sağlık Turizmi Ağız ve Diş Sağlığı Sanayi ve Ticaret Limited Şirketi
Address: Güzeloba, Barınaklar Blv. No:176/2, 07230 Muratpaşa/Antalya Türkiye
Email: privacy@dentvita.com
KEP: zumozelsaglik@hs01.kep.tr
Telephone: +90 532 449 92 77